Terms & Conditions

Terms & Conditions

By using our website, you agree to be bound by Londonderry Forge Supplies Ltd’s Terms & Conditions, as stated below. If you don't agree with our Terms & Conditions, please do not continue to use our website.

 

Registered Farriers

Please note: In accordance with the Farriers (Registration) Act 1975, only registered farriers may purchase certain items such as horseshoes and nails. By purchasing these products from this website, you are confirming that you are a Registered Farrier.

 

Passwords

We shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

 

Products

Products are displayed as accurately as possible, although colours may appear slightly differently on customer's computers/mobile devices. Measurements are also as accurate as possible, but as all items are individually made by hand, small variations may exist.

 

Availability

Every effort is made to ensure that our website shows the true availability of stock. However, should an administrative error occur and an item ordered be out of stock, we will notify you by email to advise on a course of action. We should hopefully be able to fulfill your order as quickly as possible and will send out free of charge.

 

Payments

We accept online payments through our shop checkout using Paypal, which accepts most credit & debit cards. Payment in full must be received prior to dispatch of order.

Orders will be acknowledged by email once complete.

 

Postage & Shipping

Free Postage & Shipping is available on orders over £250 (ex. VAT).

We always use nationally recognised carriers and dispatch orders within 1-2 working days using a 24 hour delivery service. 

We shall not be liable to any person for loss or damage which may arise from not receiving the order on a specified day.

We ship items throughout the UK, if you would like to order from another country, please contact us.

 

Orders

We shall not be liable to any person for loss or damage which may arise from not receiving the order on a specified day.

Should an administrative error occur and an item ordered be out of stock, we will notify you by email to advise on a course of action. We should hopefully be able to fulfill your order as quickly as possible and will then ship when available, free of charge. 

 

Returns

Returns are accepted within 14 days of purchase, provided items are unused & in resalable condition.

If a damaged or incorrect product is received, Londonderry Forge Supplies Ltd will offer either exchange or full refund, including both inward and outward delivery costs (if applicable). 

For all returns, it is recommend that the customer obtains a certificate of posting, as Londonderry Forge Supplies cannot accept responsibility for items lost in transit.

This does not affect your Statutory Rights.

 

Copyright

Londonderry Forge Supplies and www.forgesupplies.co.uk name and logo are copyrighted and owned by Londonderry Forge Supplies. Any use of the website or it’s contents, images, design including copying, storing, modifying, reproducing other than for personal non commercial use without prior written permission is strictly prohibited.

 

Contacting us

If you have any questions about Londonderry Forge Supplies Ltd, the practices of this site, or your dealings with this site, please contact us at:

Londonderry Forge Supplies Ltd

Email: enquiries@forgesupplies.co.uk

Telephone: 01677 422587

Address:  Londonderry Forge Supplies, The Forge, Londonderry, Northallerton, North Yorkshire, DL7 9NE. 

 

Terms & Conditions last updated: 22.03.17